Service

CUSTOMER SERVICE

Service Idea

Advocating people-oriented, create a cultural atmosphere, fulfill social responsibility, with a pragmatic innovation and open exactly, the essence of the present the customer is supreme, unceasingly superego, hand in hand to users, with industry and the development of the society.
After Sales Support

All products offer an 18 month extended warranty and lifelong maintenance.
During the warranty period, if confirmed by our after-sales service personnel that the product malfunction is a product quality issue, our company provides free repair or replacement parts service.
Provide free technical support outside the warranty period, and only charge cost for repairs.
Quality Control

Quality strategy
Win with quality and become a respected world-class new energy enterprise!

quality policy
Customer oriented, excellent quality, and compliance with regulations
Economic and environmental protection, full participation and continuous improvement
Quality Assurance

Continuous improvement, and pursuit of "zero defects"
Long term quality culture construction, introduction of advanced quality tools, continuous promotion of Lean 6 Sigma, QCC, and proposal improvement activities, construction of a quality talent team, customer-centric, and pursuit of zero defects